We live in the modern age of instant communication and we all have the need to know now! No need to wait when we have Google! How does this need affect building our Reality home?
Be assured we want nothing more than to build you a safe and healthy home! In the real world though life happens and when you have a maze of people working on your home it’s tough at times to see how it’s all going to come together! How can you make the most of your home building experience?
1 – Carry a notebook or use the notes section of your phone.
When you have a question or concern write down your thoughts and questions. So instead of calling about every thought or event, you can review your notes on your weekly visits. This enables you to have the full attention of the project manager as he will be up to speed as to what is going on in your home!
2 – Be realistic in your expectations.
Coordinating all the trades necessary is what we do! Sadly, at times there are moments when stuff goes wrong. For example, a few years ago a truck carrying kitchen cabinets crashed on the freeway because of a snow storm. That put the schedule behind for some customers… while that doesn’t make the waiting easier it helps in understanding that no one was at fault. The question you should be wondering is how will we deal with the change of schedule? Good communication as well as listening is essential so that we can understand how this affects you and you can understand how we are adjusting the schedule! This leads us to our final thought…..
3 – Expect us to communicate with you!
Remember to put down in writing what you would like! Asking questions to understand the procedures will help you to know what is going to happen next! Being thorough in looking at your contract will ensure you are getting everything you deserve!
Building your home can be successfully done if everyone does their part to communicate and listen with realistic expectations! May we make your dreams a Reality home!